Shipping policy
Shipping policy:
We are pleased to offer a range of shipping options to customers both from the UK and from around the globe. Your SilverAmber Jewellery order will be delivered by Royal Mail, beautifully wrapped in our eco-friendly branded boxes.
Delivery estimates below show how many working days from dispatch it will take for your order's delivery. We are sending our orders between Monday & Friday. Orders made before 10 am will usually be dispatched the very same day.
UK Orders
* Express Special Delivery - £8.99 & Free for orders with the subtotal of £300 or more
- Next Working Day
- Order before 10 am
- Free on orders over £300
To receive your UK order the Next Working Day, please order before 10 am and select 'Special Delivery' as your shipping option. Orders placed after 10 am on a Thursday, will be delivered the following Monday. Please allow extra time for delivery on weekends, Bank Holidays and during our busy Christmas and Easter periods.
*Please note: All our orders are sent from our office in Corby, United Kingdom.
Europe Tracked & Signed Service - £14.99
- 3-7 Working Days
- Free on orders over £300
*Please note: You are responsible for any Duty & Import VAT charges in your country. We will provide all the necessary documentation. Please make sure you provide your EORI number with your order.
Rest of the world Tracked & Signed Service - £23.99
- 5-12 Working Days
- Free on orders over £300
* All orders will be TRACKED at the delivery point unless this option is unavailable in your country. Please contact us for more information. You are responsible for any Duty & Import VAT charges in your country. We will provide all the necessary documentation.
As a result of Brexit and the current border closures, shipping to the EU may be slightly delayed.
Further Information
Prior to dispatch, orders may be subject to security checks. We may need to contact you, if we are unable to reach you using the contact details provided it will delay the despatch of your order.
If you are not available at the time of delivery, a note will be left at your address and you will be able to collect your parcel from the local postal delivery office or reschedule a delivery online.
If you are using a PO Box as your delivery address, please get in touch to see whether our shipping options are available in your country. If not, this can significantly delay the delivery times.
If you have any queries, please contact us by email or telephone and we would be delighted to help in any way that we can.
To locate the whereabouts of your SilverAmber Jewellery order, please use Royal Mail Track and Trace and enter your unique tracking code.